მომხმარებელთა მხარდაჭერის სპეციალისტი

GFA Gesellschaft für Finanzen und Administration operates in Georgia and provides administrative services to clients in Germany's real estate sector.

A vacancy has been announced for the position of Customer Support Specialist.

Overview:

We’re looking for an organised, proactive, and creative individual to support tenant communications, lead management, and social media marketing. You’ll play a key role in ensuring smooth interactions with prospective and current tenants while helping us grow our online presence and strengthen our brand.

Key Responsibilities:

• Tenant Communication & Lead Management
• Respond promptly and professionally to enquiries from prospective tenants on HousingAnywhere, Kleinanzeigen, and WG-Gesucht.
• Maintain clear, timely communication with current tenants, handling emails and requests efficiently.
• Follow up with potential tenants after viewings and ensure all enquiries are managed effectively.
• Organise tenant and lead information, update records regularly, and send reminders as needed.

Organisation & Team Collaboration

• Assist with scheduling and coordinating viewings for prospective tenants.
• Prepare and distribute mailouts, reminders, and announcements to tenants.
• Collaborate with colleagues to improve communication processes, marketing efforts, and social media strategies.

What We’re Looking For:

• Excellent Russian communication skills; English is a plus.
• Organised, detail-oriented, and able to handle multiple tasks at once.
• Creative mindset with an interest in content creation and social media trends.
• Proactive approach to problem-solving and team collaboration.

Employee Benefits:

• Flexible working hours (primarily 10:00–19:00 Georgian time).
• 100% remote work.
• A long-term career perspective in a modern, international company
• Varied and challenging responsibilities
• The opportunity to actively contribute to the company’s success
• Attractive compensation and performance-based bonuses
• A corporate culture characterized by openness and team spirit

Company events

Interested candidates are kindly requested to send their CV and supporting documents to the following email address: managementgesellschaft@gmail.com